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Warranty & Service

Information about warranty, maintenance and repair of your Formotion vehicle.

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Frequently Asked Questions

Find quick answers to the most frequently asked questions about our products.

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Direct contact with our customer service for personal assistance.

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Warranty & Service

Warranty Conditions

  • 2 year manufacturer warranty on all new vehicles
  • 5 year warranty on the frame
  • 3 year warranty on the battery

Maintenance

For optimal performance, we recommend having your vehicle serviced annually at an authorized Formotion dealer.

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Frequently Asked Questions

How often should I have my vehicle serviced?

We recommend annual maintenance or every 5,000 kilometers, whichever comes first. This ensures optimal performance and safety of your vehicle.

What should I do in case of a malfunction?

In case of a malfunction, you can contact your nearest Formotion dealer. They can help you directly or schedule an appointment for repair.

How can I extend the life of my battery?

Charge the battery regularly, avoid complete discharge and preferably store the vehicle at room temperature. Always follow the charging guidelines in your user manual.

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Customer Service

Our customer service is available Monday to Friday from 09:00 to 17:00.