Privacy Policy

Protecting your privacy is very important to us. Therefore, For-Motion e-Mobiliteit B.V. provides this Privacy Policy to explain how we handle the collection, use and disclosure of personal data and other information we receive when you visit or use our website and services.

We take the protection of your personal data seriously and comply with all applicable data-protection laws, in particular the General Data Protection Regulation (GDPR). Below you will find an overview of how we safeguard this protection and which data we process for which purposes.

Definitions

In this Privacy Policy the following definitions apply: Controller, User, Third-party organisations, Personal Data, Consent, GDPR, Cookies, Website and Service.

Contact Information

For questions about the processing of your personal data or to exercise your rights, please contact: For-Motion e-Mobiliteit B.V., Sprengenweg 10, 8181 NN Heerde, The Netherlands, or via info@for-motion.nl.

How we use the collected information

  • Communication regarding enquiries about our mobility scooters or other services (Art. 6(1)(b) GDPR)
  • Provision and maintenance of our Services, including order processing and customer service (Art. 6(1)(b) GDPR)
  • Internal administrative purposes, statistics & analyses to improve our Services (Art. 6(1)(f) GDPR – legitimate interest)
  • Testing new features and improving user experience (Art. 6(1)(f) GDPR)
  • Archiving data for compliance and to establish, exercise or defend legal claims (Art. 6(1)(f) GDPR)
  • Sending marketing communications about our products and services with your prior consent (Art. 6(1)(a) GDPR)

About cookies and similar technologies

We use standard technologies such as cookies and analytics tools to gain insight into the use of our website.

  • Session cookies
  • Authentication cookies
  • Security cookies
  • Preference cookies
  • Analytics cookies
  • Marketing cookies

Why we share your personal data

  • Service providers and processors acting on our behalf
  • Authorities or regulators where legally required
  • Logistics partners for order delivery
  • Sub-contractors and suppliers assisting our service provision

How we store and secure your personal data

We take administrative, technical and physical measures to protect your data. Transfers are encrypted with TLS/SSL and servers are located within the EEA or with appropriate safeguards.

How long we retain your personal data

We retain data for as long as necessary for the purposes for which it was collected or to comply with legal obligations. After that, it is deleted or anonymised.

Your rights

  • Right to information
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with the supervisory authority

Changes to this privacy policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Please check this page regularly for the latest version.

If you have any questions about this privacy policy, please contact us at info@for-motion.nl.

This privacy statement was last updated on 2 May 2025.